Cookie Policy
Last Updated: 20 June 2026 | Version: 1.0
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences and understand how you use the site.
Similar technologies include:
- Local Storage: Data stored in your browser
- Session Storage: Temporary data cleared when you close your browser
- Pixels/Beacons: Small images used for tracking
2. How We Use Cookies
iCanTax uses cookies for the following purposes:
- To keep you signed in to your account
- To remember your preferences and settings
- To protect against fraud and security threats
- To analyse how you use our website
- To improve our services and user experience
3. Types of Cookies We Use
| Category | Purpose | Examples |
|---|---|---|
| EssentialRequired | These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms. | auth-token (authentication)csrf-token (security)session-id (session management) |
| Analytics | These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services. | _ga (Google Analytics)_gid (Google Analytics) |
| Preferences | These cookies enable the website to remember choices you make (such as your language or region) to provide enhanced, personalised features. | theme (dark/light mode)language (language preference) |
| Marketing | These cookies may be set through our site by advertising partners to build a profile of your interests and show you relevant ads on other sites. | _fbp (Facebook)_gcl_au (Google Ads) |
4. Specific Cookies We Use
4.1 Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
auth-token | Keeps you logged in to your account | 2 hours |
refresh-token | Allows automatic token refresh | 30 days |
cookie_consent_session | Remembers your cookie preferences | 1 year |
csrf-token | Protects against cross-site request forgery | Session |
4.2 Third-Party Cookies
We may use third-party services that set their own cookies:
- Stripe: For payment processing security
- Google Maps: For address lookup functionality
- Google Analytics: For website usage analysis (if enabled)
These third parties have their own privacy policies governing their use of cookies.
5. Managing Your Cookie Preferences
5.1 On Our Website
When you first visit our website, you will see a cookie consent banner. You can choose which categories of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
5.2 In Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete specific or all cookies
- Block all cookies or only third-party cookies
- Configure cookie preferences per website
Here are links to cookie settings for common browsers:
Note: Blocking essential cookies may prevent you from using certain features of our website, including signing in to your account.
6. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no uniform standard for DNT signals, and our website does not respond to DNT browser settings.
However, you can control tracking through our cookie consent banner and your browser settings as described above.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Legal Basis
Under Australian privacy law, the use of cookies is regulated by the Privacy Act 1988 and Australian Privacy Principles (APPs). We process personal information collected through cookies in accordance with these laws and our Privacy Policy.
For essential cookies, we rely on our legitimate interest in providing secure and functional services. For non-essential cookies, we obtain your consent before setting them.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
Privacy OfficeriCanTax Pty Ltd
Email: privacy@icantax.com.au
Phone: 02 9649 8899